{"id":175534,"date":"2026-06-01T16:48:11","date_gmt":"2026-06-01T22:18:11","guid":{"rendered":"https:\/\/newslink360.space\/?p=175534"},"modified":"2026-06-01T16:48:11","modified_gmt":"2026-06-01T22:18:11","slug":"ola-electric-will-return-the-full-amount-of-the-customer-consumer-court-gave-its-decision-what-is-the-reason","status":"publish","type":"post","link":"https:\/\/newslink360.space\/?p=175534","title":{"rendered":"Ola Electric will return the full amount of the customer, Consumer Court gave its decision, what is the reason?"},"content":{"rendered":"<p><\/p>\n<div id=\"story-10528080\"><span class=\"jsx-b66a0d215ba3ecb0\">Last Updated:<\/span><time class=\"jsx-b66a0d215ba3ecb0\">May 31, 2026, 19:24 IST<\/time><\/p>\n<h2 id=\"asubttl\" class=\"jsx-785152417 asubttl\">Ola Electric has received a big blow from the Consumer Commission of Ahmedabad. On the complaint of a customer, the Commission has ordered the company to refund the price of the scooter, pay compensation and other expenses. The Commission admitted that the scooter had a defect which the company could not fix despite repeated complaints.<\/h2>\n<div id=\"artshare\" class=\"jsx-6f57d56423a0b806 jsx-1524453678 artshare impct\">\n<div class=\"jsx-6f57d56423a0b806 jsx-1524453678 artlefticon\">\n<div id=\"rpdred\" class=\"jsx-364ef5cfd78e4498 active\">\n<div role=\"button\" tabindex=\"0\" class=\"jsx-364ef5cfd78e4498 rpdrd cp_rapid_read\">\n<div class=\"jsx-364ef5cfd78e4498 rpdtxtwrp cp_rapid_read\">news quickly<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/web.whatsapp.com\/send?text=%E0%A4%93%E0%A4%B2%E0%A4%BE%20%E0%A4%B2%E0%A5%8C%E0%A4%9F%E0%A4%BE%E0%A4%8F%E0%A4%97%E0%A5%80%20%E0%A4%97%E0%A5%8D%E0%A4%B0%E0%A4%BE%E0%A4%B9%E0%A4%95%20%E0%A4%95%E0%A4%BE%20%E0%A4%AA%E0%A5%82%E0%A4%B0%E0%A4%BE%20%E0%A4%AA%E0%A5%88%E0%A4%B8%E0%A4%BE%2C%20%E0%A4%95%E0%A4%82%E0%A4%9C%E0%A5%8D%E0%A4%AF%E0%A5%82%E0%A4%AE%E0%A4%B0%20%E0%A4%95%E0%A5%8B%E0%A4%B0%E0%A5%8D%E0%A4%9F%20%E0%A4%A8%E0%A5%87%20%E0%A4%B8%E0%A5%81%E0%A4%A8%E0%A4%BE%E0%A4%AF%E0%A4%BE%20%E0%A4%AB%E0%A5%88%E0%A4%B8%E0%A4%B2%E0%A4%BE%2C%20%E0%A4%9C%E0%A4%BE%E0%A4%A8%E0%A4%BF%E0%A4%8F%20%E0%A4%B5%E0%A4%9C%E0%A4%B9%0D%0Ahttps:\/\/hindi.news18.com\/news\/auto\/bikes-ola-electric-scooter-defect-consumer-court-refund-order-ahmedabad-ws-el-10528080.html%0D%0A %0D%0A\u0932\u0947\u091f\u0947\u0938\u094d\u091f \u0928\u094d\u092f\u0942\u091c \u0915\u093f\u0938\u0940 \u092d\u0940 \u091c\u0917\u0939, \u0915\u093f\u0938\u0940 \u092d\u0940 \u091f\u093e\u0907\u092e. \u092b\u094d\u0930\u0940 \u092e\u0947\u0902 \u0910\u092a \u0907\u0902\u0938\u094d\u091f\u0949\u0932 \u0915\u0930\u0947\u0902! %0D%0Ahttps:\/\/onelink.to\/website-share-hindi\" class=\"jsx-6f57d56423a0b806 jsx-1524453678 sclrnd wapp cp_action_bar_share\" target=\"_blank\" rel=\"noopener\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"22\" viewbox=\"0 0 21 22\" fill=\"none\" class=\"jsx-6f57d56423a0b806 jsx-1524453678\"><path d=\"M0.0876653 10.4524C0.0869438 12.2944 0.568201 14.0928 1.48346 15.678L0 21.0942L5.54312 19.6406C7.07023 20.4736 8.78962 20.9123 10.5397 20.9131H10.544C16.3065 20.9131 20.9975 16.2235 21 10.4603C21.0011 7.66729 19.9141 5.04094 17.9404 3.0654C15.9663 1.08986 13.341 0.00108229 10.544 0C4.78047 0 0.0901907 4.68883 0.0876653 10.4524ZM3.38864 15.4049L3.18157 15.0763C2.31141 13.6931 1.85216 12.0942 1.85288 10.4527C1.85468 5.66253 5.75308 1.76521 10.5469 1.76521C12.8684 1.76629 15.0499 2.67109 16.691 4.31292C18.3318 5.95511 19.2348 8.13809 19.2344 10.4592C19.2323 15.2498 15.3339 19.1475 10.5437 19.1475H10.5404C8.98083 19.1464 7.45119 18.7279 6.11709 17.9364L5.79962 17.7481L2.51019 18.6107L3.38864 15.4049Z\" fill=\"white\" class=\"jsx-6f57d56423a0b806 jsx-1524453678\"\/><path d=\"M7.92651 6.08636C7.73062 5.65128 7.52498 5.64262 7.33847 5.63504C7.18623 5.62855 7.01198 5.62891 6.83773 5.62891C6.66348 5.62891 6.38028 5.69421 6.1411 5.95576C5.90155 6.21731 5.22656 6.84937 5.22656 8.13441C5.22656 9.4198 6.16274 10.6619 6.29334 10.8365C6.42394 11.0108 8.10076 13.7327 10.756 14.78C12.9631 15.6502 13.4119 15.4774 13.891 15.4337C14.3701 15.3901 15.4369 14.802 15.6544 14.192C15.8723 13.5819 15.8723 13.0592 15.807 12.9499C15.7417 12.8409 15.5675 12.7756 15.3063 12.645C15.0451 12.5144 13.7604 11.8824 13.5212 11.7951C13.2817 11.7081 13.1074 11.6645 12.9332 11.926C12.7589 12.1872 12.2586 12.7756 12.1063 12.9499C11.9541 13.1245 11.8015 13.1461 11.5403 13.0155C11.2791 12.8846 10.4374 12.6089 9.43919 11.7189C8.66247 11.0263 8.13828 10.1713 7.98568 9.90972C7.83343 9.64853 7.96944 9.50711 8.1004 9.37687C8.21765 9.25999 8.36159 9.07167 8.49255 8.91943C8.62278 8.76682 8.66644 8.65787 8.75338 8.48363C8.84068 8.30938 8.79703 8.15677 8.73173 8.02582C8.66644 7.89486 8.15884 6.60297 7.92651 6.08636Z\" fill=\"white\" class=\"jsx-6f57d56423a0b806 jsx-1524453678\"\/><\/svg><\/a><\/div>\n<figure class=\"jsx-785152417 amimg\">\n<div class=\"jsx-5bcc1d6da4c3bd16\">\n<div style=\"position:relative\" class=\"jsx-5bcc1d6da4c3bd16 \"><img alt=\"Ola will return the entire customer's money, consumer court gave its decision, know the reason\" loading=\"lazy\" width=\"640\" height=\"360\" decoding=\"async\" data-nimg=\"1\" src=\"color:transparent;width:100%;height:auto;aspect-ratio:16\/9\" bad-src=\"https:\/\/images.news18.com\/ibnkhabar\/uploads\/2026\/05\/image-2026-05-e8437e1f1a181d1876fe2ad549cf2e5d-1200x675.jpg?impolicy=website&amp;width=640&amp;height=360\"\/><span id=\"fullscreen_open_button\" class=\"jsx-5bcc1d6da4c3bd16 imgzoom tap_to_zoom\"><img alt=\"Zoom\" loading=\"lazy\" width=\"28\" height=\"28\" decoding=\"async\" data-nimg=\"1\" class=\"tap_to_zoom\" src=\"color:transparent\" bad-src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/zoom-img.svg\"\/><\/span><\/div>\n<\/div>\n<p><span class=\"jsx-785152417 imgcap\">The customer said that the scooter had to be restarted again and again. (AI)<\/span><\/figure>\n<div class=\"jsx-785152417 artbody\">\n<p><strong>New Delhi.<\/strong> Electric vehicles are being considered as the ride of the future, but poor service and technical problems are becoming a big problem for many customers. Especially when vehicles with new technology suddenly stop on the road, it becomes not only a matter of convenience but also of safety. In a similar case, Ola Electric has now suffered a major setback. On the complaint of a customer from Ahmedabad, the Consumer Commission has given its verdict against the company and ordered to return the amount of the scooter and give additional compensation. This decision is also considered important for those customers who have been waiting for the resolution of vehicle related complaints for a long time.<\/p>\n<p>According to a TOI news, Shailesh Bharwad, a resident of Nava Vadaj area of \u200b\u200bAhmedabad, had purchased an electric scooter worth about Rs 1.19 lakh from an authorized showroom of Ola in October 2024. After some time the scooter started having technical problems. According to the complaint, while driving in Akhbarnagar area, the scooter suddenly stopped in the middle of the road. After this the customer contacted the service center several times, but there was no permanent solution to the problem.<\/p>\n<h2>Repeated complaints, still no solution<\/h2>\n<p>The customer said that the scooter had to be restarted again and again. As time passed, the problem worsened and eventually the vehicle had to be towed to the service center. Despite this the scooter was not completely repaired. After facing continuous trouble, the customer approached the Consumer Disputes Redressal Commission based in Ahmedabad.<\/p>\n<h2>No one from the company attended the hearing<\/h2>\n<p>During the hearing of the case, the Consumer Commission had issued a notice to Ola Electric. However, according to the Commission, no representative appeared on behalf of the company. After this, the Commission heard the case ex-parte based on the available documents and the complainant&#8217;s side and gave its verdict.<\/p>\n<h2>What did the commission say?<\/h2>\n<p>The Consumer Commission said in its order that frequent stopping of the vehicle in the middle of the road poses a serious threat to the safety of the driver. The Commission held that if the company could not rectify the defect despite repeated complaints, it points to a manufacturing defect. The Commission also said that in such a situation the possibility of an accident cannot be ruled out and the customer had to face unnecessary trouble.<\/p>\n<h2>How much money will have to be returned?<\/h2>\n<p>The Commission considered that the customer had used the scooter for some time, hence the current price of the vehicle was fixed at Rs 90,000. According to the decision, Ola Electric will have to return Rs 90,000 to the customer with 7 percent annual interest. Apart from this, an order has also been given to pay Rs 15,000 for mental torture, Rs 2,050 for other expenses and Rs 2,500 as legal expenses.<\/p>\n<h2>Why is this decision important?<\/h2>\n<p>Sales of electric vehicles have increased rapidly in recent years, but along with it complaints related to service, battery and technical faults have also come to the fore. In such a situation, this decision of the Consumer Commission is being considered an important example in terms of customer rights. Experts believe that this decision also gives a message to the vehicle companies to ensure better quality and faster complaint redressal system.<\/p>\n<\/div>\n<div class=\"jsx-5d5943d0494ab899 atawrap\">\n<h2 class=\"jsx-5d5943d0494ab899 atahead\">About the Author<\/h2>\n<div class=\"jsx-5d5943d0494ab899 atadetailwrp\">\n<div class=\"jsx-5d5943d0494ab899 ataname\"><span class=\"jsx-5d5943d0494ab899 atthumb\"><\/p>\n<figure class=\"jsx-5d5943d0494ab899\">\n<div style=\"min-height:52px;margin:0\"><img decoding=\"async\" src=\"https:\/\/images.news18.com\/ibnkhabar\/uploads\/assets\/images\/jai.jpeg?impolicy=website&amp;width=52&amp;height=52\" alt=\"authoring\" title=\"authoring\" width=\"52\" height=\"52\" class=\"\"\/><\/div>\n<\/figure>\n<p><\/span><\/p>\n<div class=\"jsx-5d5943d0494ab899 attitle\"><a href=\"https:\/\/hindi.news18.com\/byline\/jai-thakur-2864.html\" class=\"jsx-5d5943d0494ab899 atamail\" target=\"_blank\" rel=\"noopener\">Jai Thakur<\/a><span class=\"jsx-5d5943d0494ab899 atadesig\">Senior-Sub Editor<\/span><\/p>\n<p>I am Jai Thakur, serving as Senior Sub-Editor at News18 Hindi. My main job is to convey complex business news to people in simple language. Be it the movement of the stock market, the impact of the country&#8217;s economy&#8230;<span class=\"jsx-5d5943d0494ab899 aurpdebtn\">read more<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"jsx-d5bfdc744409326a artnws newsletter\">\n<div class=\"jsx-d5bfdc744409326a artnwhed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"14\" viewbox=\"0 0 18 14\" fill=\"none\" class=\"jsx-d5bfdc744409326a\"><path d=\"M1.75 14C1.26875 14 0.856771 13.8286 0.514063 13.4859C0.171354 13.1432 0 12.7312 0 12.25V1.75C0 1.26875 0.171354 0.856771 0.514063 0.514063C0.856771 0.171354 1.26875 0 1.75 0H15.75C16.2313 0 16.6432 0.171354 16.9859 0.514063C17.3286 0.856771 17.5 1.26875 17.5 1.75V12.25C17.5 12.7312 17.3286 13.1432 16.9859 13.4859C16.6432 13.8286 16.2313 14 15.75 14H1.75ZM8.75 7.875L1.75 3.5V12.25H15.75V3.5L8.75 7.875ZM8.75 6.125L15.75 1.75H1.75L8.75 6.125ZM1.75 3.5V1.75V12.25V3.5Z\" fill=\"#333333\" class=\"jsx-d5bfdc744409326a\"\/><\/svg>News18 Newsletter<\/div>\n<p>Inside stories now on email<\/p>\n<p>The news behind the news, now in your inbox<\/p>\n<p><input type=\"text\" placeholder=\"\u0905\u092a\u0928\u093e \u0908\u092e\u0947\u0932 \u0921\u093e\u0932\u0947\u0902\" class=\"jsx-d5bfdc744409326a artnwinpt\" value=\"\"\/><button type=\"button\" class=\"jsx-d5bfdc744409326a subscrbe newsletter\">submit<\/button><\/p>\n<\/div>\n<section id=\"bottomNavDetails\" class=\"jsx-1293521762\">\n<div class=\"jsx-1293521762 atbtlink Location\"><span class=\"jsx-1293521762\">Location:<\/span><\/p>\n<p><span class=\"jsx-1293521762 link\">New Delhi,<\/span><span class=\"jsx-1293521762 link\">Delhi<\/span><\/p>\n<\/div>\n<\/section>\n<\/div>\n<p><a href=\"https:\/\/hindi.news18.com\/news\/auto\/bikes-ola-electric-scooter-defect-consumer-court-refund-order-ahmedabad-ws-el-10528080.html\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated:May 31, 2026, 19:24 IST Ola Electric has received a big blow from the Consumer Commission of Ahmedabad. On the complaint of a customer, the Commission has ordered the company to refund the price of the scooter, pay compensation and other expenses. The Commission admitted that the scooter had a defect which the company &#8230; <a title=\"Ola Electric will return the full amount of the customer, Consumer Court gave its decision, what is the reason?\" class=\"read-more\" href=\"https:\/\/newslink360.space\/?p=175534\" aria-label=\"Read more about Ola Electric will return the full amount of the customer, Consumer Court gave its decision, what is the reason?\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":175535,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[119],"tags":[],"class_list":["post-175534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-top-stories"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/newslink360.space\/wp-content\/uploads\/2026\/06\/image-2026-05-e8437e1f1a181d1876fe2ad549cf2e5d-1200x675.jpg","jetpack_likes_enabled":true,"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pgnRh4-JFc","_links":{"self":[{"href":"https:\/\/newslink360.space\/index.php?rest_route=\/wp\/v2\/posts\/175534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newslink360.space\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newslink360.space\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newslink360.space\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newslink360.space\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=175534"}],"version-history":[{"count":0,"href":"https:\/\/newslink360.space\/index.php?rest_route=\/wp\/v2\/posts\/175534\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newslink360.space\/index.php?rest_route=\/wp\/v2\/media\/175535"}],"wp:attachment":[{"href":"https:\/\/newslink360.space\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=175534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newslink360.space\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=175534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newslink360.space\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=175534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}