Cars24 launches lifetime warranty for used cars ahead of planned IPO

Home-grown used car marketplace Cars24, on Wednesday, February 18, launched what it claims is India’s first Lifetime Warranty on cars, introducing long-term ownership protection for critical powertrain components such as the engine, transmission and drivetrain.The warranty covers vehicles for up to 12 years from the date of registration or 1.5 lakh kilometres, whichever comes earlier, addressing long-term mechanical risk and repair costs for used car buyers. The coverage focuses on major mechanical failures that appear over time.

Himanshu Ratnoo, CEO India, Cars24, said, “We are deeply confident about the quality of the cars we sell. That confidence is what allows us to offer a Lifetime Warranty and stand by the most critical systems of the car for a much longer part of the ownership journey.”
However, the lifetime warranty is available only on Cars24-certified vehicles. The company also claims to offer cashless repairs at Cars24-certified workshops across India.
According to the company, the programme includes a fully digital claims process with vehicle pick-up and drop-off. It also states that customers must service vehicles periodically at Cars24-certified workshops to maintain coverage.Ratnoo added, “The intent is to remove long-term uncertainty for customers who plan to keep their cars for years, while taking responsibility for what truly matters in vehicle ownership.” Customers can opt for the Lifetime Warranty at the time of purchase, and the programme is now live across India.

In January 2026, Cars24 reported Adjusted Net Revenue of ₹651 crore in H1 FY26, up 18% year-on-year. Adjusted EBITDA burn reduced 36% year-on-year to ₹162 crore. About 85,000 cars were transacted across India, the UAE and Australia in H1, with ₹3,731 crore in vehicle transaction GMV.

Loans disbursed grew about 38% year-on-year to ₹1,637 crore globally. Vehicle Ownership Services generated ₹94 crore GMV in H1, with transactions increasing 19 times. The company expects ₹750+ crore Adjusted Net Revenue in H2 and plans to pursue an IPO in 6–12 months.

Earlier this month, the company unveiled a refreshed brand identity as it shifts towards a long-term car ownership ecosystem.

The identity moves from CARS24 to Cars24 and introduces an open circular logo to reflect continuity in car ownership. The company also updated its brand colour to a brighter blue.